| Product Features |
User Benefits |
| Pendants, seen by
many landlords as essential, can be provided through a central
receiver or individual receiver (Local Receivers only come with
1 pendant) |
Residents can call for
assistance from around the site, leading to increased
independence |
| Warden's Telephone
Handset upgrade allows the warden to answer alarm calls from
anywhere on the site, summoning Off-Site services if required |
An appropriate response can be
provided quickly, reducing stress and anxiety, and ensuring
Off-Site help arrives as quickly as possible |
| Radio Paging upgrade
package allows the warden to be notified of an alarm call
without the need to plug in the Master Unit |
A cost effective method of
improving response times in an emergency by ensuring that the
warden is quickly made aware of alarm calls |
| Timed Off-Site
upgrade package means that unanswered alarm calls can be
directed to a control centre and appropriate action taken |
This ensures that alarm calls do
not queue for long periods when the warden is responding to
another incident by transferring a subsequent call Off-Site |
| The Remote
Monitoring package allows alarm calls to be transferred to a
local centre outside office hours or during staff holidays |
Working hours for care staff can
be rationalised to comply with 'working time' legislation, and
incidents handled by a local control centre outside office hours |
| Auto-Call line and
system test package allows warden call systems to make a timed
test to a control centre, ensuring telephone line and system
integrity |
Control centre staff are quickly
notified of telephone line or system failure so that any repairs
can be carried out with the minimum of delay or alternative
support provided |
| Door and Safe
Release upgrade packages allow control centre staff to monitor
site security, especially in an emergency |
Electronically operated
Key-Safes or Doors allow fire crews to gain access in case of
fire, without breaking down doors which will reduce delay and
damage |
| Video Door Entry
upgrade package allows site based staff or control centre staff
to respond to and monitor visitors to the site |
Control centre staff, wardens
and residents can establish the identity of visitors before
allowing entry, improving security and combating bogus callers |
| Smoke Alarms are
often seen as essential safety equipment but there are
additional benefits from linking these to the warden call system |
Smoke Alarms linked to
individual speech modules give additional information to the
warden, ensuring an appropriate response in case of fire |
| Telecare Facilities
can be added to basic warden call systems to provide specialist
support to those with special health needs and disabilities |
'Supporting People' and 'NHS'
legislation can be accommodated without needing to replace
entire warden systems, improving access to funding streams |